Dear Jake, Just a quick note to thank you for setting me up to record my old cassettes onto CDs. While the sound quality is not the best, it is great for me to be able to play throughout the house the background music we like, and nearly impossible to hear in today's world. I want you to know how much I appreciate being able to pick up the phone and have you walk me through on the computer. How you do it is beyond me, but many, many thanks.